Krooz TV FAQ

Krooz TV is a premium IPTV streaming service that gives you access to over 40,000 live TV channels and 54,000+ on-demand movies and series from around the world. Krooz TV works on any internet-connected device including Smart TVs, Amazon Firestick, Android, iPhone, iPad, Windows, and Mac.

With Krooz TV, you get channels from the US, UK, Canada, Europe, Latin America, Africa, Asia, and the Middle East — all in one affordable subscription. Plans start at around $15 per month with no long-term contracts required.

Yes, Krooz TV offers a free 24-hour trial with full access to all channels, movies, and features. No credit card is required. Simply visit our Free Trial page, enter your name and email, and you will receive your trial credentials within minutes. The trial gives you the complete Krooz TV experience so you can test channels, picture quality, and device compatibility before subscribing.

Krooz TV works on virtually any internet-connected device. Here's the full list of supported devices:

• Amazon Firestick and Fire TV
• Android phones and tablets
• iPhone and iPad (iOS)
• Smart TVs (Samsung, LG, Sony, Hisense, TCL)
• Windows and Mac computers
• MAG boxes (250, 254, 322, 410)
• Formuler devices
• Android TV boxes
• Roku (via IPTV apps)
• Chromecast

Visit our Setup Guide for step-by-step instructions for each device.

Krooz TV plans start at approximately $15 per month for a single-connection plan. We offer multiple subscription durations — 1 month, 3 months, 6 months, and 12 months — with significant savings on longer plans. Multi-connection plans (2–5 connections) are available for families and multi-device households.

All prices are displayed on our Pricing page and are pulled from our database in real time, so you always see the most current rates. No hidden fees, no contracts — cancel anytime.

Setting up Krooz TV takes just a few minutes. Here's how:

1. Subscribe to a Krooz TV plan or start a free trial
2. Check your email for your login credentials (M3U URL or Xtream Codes)
3. Download an IPTV player app on your device (we recommend IPTV Smarters Pro or TiviMate)
4. Enter your Krooz TV credentials in the app
5. Start watching!

For detailed, device-specific instructions, visit our Setup Guide.

Krooz TV includes over 40,000 live TV channels from around the world. This includes US networks (ESPN, FOX, NBC, CBS, CNN, HBO), UK channels (BBC, ITV, Sky Sports), Canadian networks (TSN, CBC, Sportsnet), European, Latin American, African, Asian, and Arabic channels. Krooz TV also includes live sports, news, entertainment, kids channels, and more.

Check our Channel List for a complete breakdown by category and country.

Krooz TV provides access to IPTV content through internet streaming protocols. The legality of IPTV services varies by jurisdiction and depends on local laws and regulations. Krooz TV operates as a technology platform that enables access to internet-based content streams. We recommend users review and comply with their local regulations regarding IPTV service usage.

Krooz TV supports multiple streaming qualities to match your internet speed and device capability. Available quality levels include SD, HD (720p), Full HD (1080p), 4K (2160p), and 8K on supported content. The stream quality automatically adapts to your connection speed, or you can manually select your preferred quality in your IPTV player app.

For the best Krooz TV experience, we recommend at least 10 Mbps for SD, 25 Mbps for HD, and 50 Mbps for 4K. A wired Ethernet connection generally provides more stable 4K playback than Wi-Fi.

Yes. Krooz TV includes comprehensive live sports coverage at no extra cost. Every subscription plan includes access to sports channels covering NFL, NBA, MLB, NHL, UFC, WWE, Premier League, Champions League, La Liga, Serie A, Bundesliga, Ligue 1, F1, MotoGP, Boxing PPV events, ATP Tennis, PGA Golf, Cricket, and more.

Krooz TV carries dedicated sports packages like ESPN, FOX Sports, Sky Sports, beIN Sports, DAZN, BT Sport, and many others. No separate sports add-on is needed. See our Channel List for full details.

Yes. Krooz TV offers refunds within 48 hours of your initial purchase. We strongly recommend trying our free 24-hour trial first to test channel quality and device compatibility before committing to a paid plan. Refund requests can be submitted by emailing help@catchontv1.email with "Refund Request" in the subject line. Full details are available on our Refund Policy page.

Krooz TV is compatible with most popular IPTV player applications. Recommended apps include:

• IPTV Smarters Pro — Best for beginners, clean interface
• TiviMate — Best for Android/Firestick, feature-rich EPG
• XCIPTV — Lightweight and fast
• VLC Media Player — Free, works on all desktop platforms
• GSE Smart IPTV — Good for iPhone and iPad
• OTT Navigator — Advanced features for power users

Krooz TV provides both Xtream Codes and M3U URL credentials that work with any standard IPTV player.

The number of simultaneous connections depends on your Krooz TV subscription plan. Plans are available with 1, 2, 3, 4, or 5 connections. Each connection allows one device to stream at a time. For families or multi-room setups, we recommend a 2-connection or higher plan. Visit our Pricing page to compare plans and connection options.

Yes. Krooz TV includes a built-in Electronic Program Guide (EPG) for most channels. The EPG shows current and upcoming programs, making it easy to see what's playing now and plan what to watch next. EPG data updates automatically through your IPTV player app. TiviMate and IPTV Smarters Pro both display the EPG in an easy-to-navigate format.

Here are the recommended internet speeds for Krooz TV:

• SD quality: 10 Mbps minimum
• HD quality (720p/1080p): 25 Mbps recommended
• 4K quality: 50 Mbps or higher recommended

For the most stable Krooz TV experience, especially for 4K content, we recommend using a wired Ethernet connection instead of Wi-Fi. If you use Wi-Fi, make sure your router is in the same room or use a 5GHz connection for better bandwidth.

You can reach the Krooz TV support team by emailing help@catchontv1.email or by visiting our Contact page and submitting a message. Our team is available 24/7 and typically responds within 1 to 4 hours. For billing issues, include your account email and order date in your message for the fastest resolution.