Privacy Policy — Krooz TV

1. Information We Collect

When you use Krooz TV services at krooziptv.tv, we may collect the following types of information:

Personal Information: Name, email address, and phone number provided during registration or checkout
Payment Information: Transaction details processed through our third-party payment providers (Krooz TV does not store credit card numbers)
Usage Data: IP address, browser type, device information, and pages visited on krooziptv.tv
Communication Data: Messages sent through our contact form or support email

2. How We Use Your Information

Krooz TV uses collected information for the following purposes:

To provide and maintain your IPTV subscription service
To send you login credentials and service-related communications
To process payments and manage your account
To respond to your support inquiries
To improve our website and streaming service
To detect and prevent fraudulent activity

3. Data Protection

Krooz TV implements industry-standard security measures to protect your personal data. We use HTTPS encryption on all pages, secure payment processing through licensed processors, and restricted access controls for stored data. While no method of transmission over the internet is completely secure, we strive to protect your information.

4. Third-Party Services

Krooz TV may use the following third-party services that have their own privacy policies:

Payment Processors: We use Stripe and other secure payment platforms to handle transactions
Analytics: We may use website analytics to understand visitor behavior and improve our service
Email Services: Order confirmations and support replies are sent through our email provider

5. Cookies

Krooz TV uses minimal cookies to maintain session information and improve your browsing experience on krooziptv.tv. These cookies are necessary for the website to function properly. We use session storage to cache your site configuration for faster page loads.

6. Data Retention

Krooz TV retains your personal information only for as long as necessary to provide our services and fulfill legal obligations. Subscription data is kept for the duration of your active account plus any required retention period. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access your personal information held by Krooz TV
Right to correct inaccurate data
Right to request deletion of your data
Right to object to data processing
Right to data portability

8. Children's Privacy

Krooz TV services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information.

9. Changes to This Policy

Krooz TV may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact Krooz TV at help@catchontv1.email or visit our Contact page.